At Kollises.gr, you can choose the shipping or pickup method that best suits you, depending on the products in your order and the delivery area.
Courier – Door Delivery
If you choose delivery by Courier, your order will be shipped with a partner courier company and the system will automatically charge the corresponding shipping cost.
Important: For any loss or damage that may occur during transportation, our company assumes responsibility, provided that you notify us within 24 hours.
Transport Company – Delivery to the sidewalk of your address
If you choose delivery by transport company, your order will be shipped with a partner transport company and the system will automatically charge the corresponding shipping cost.
The cost of this option covers the transportation of your order up to the entrance, meaning the sidewalk, of the delivery address you provided. This service applies only to the capital cities of all prefectures and islands in Greece.
If your address is outside a capital city, such as in a village or town, you will need to go to the transport agency and collect your order yourself.
If you wish to have the order delivered to your address outside the above areas, you must contact the transport company that has received your order. After arranging it with the transport agency, you will be charged the additional transportation costs.
Important: Our company assumes responsibility for the safety of the products in case of loss or damage during transportation, provided that you notify us within 24 hours.
Delivery time ranges from 6 to 12 business days, depending on the delivery area. The delivery time countdown starts from the day your order is paid in full.
Transport Company – Pickup from transport agency
If you choose shipping by transport company and pickup from a transport agency, your order will be shipped with a partner transport company and the system will automatically charge the corresponding shipping cost.
The cost of this option includes transportation of your order to the nearest transport agency in your area. You are then responsible for collecting the order from the agency.
Important: Our company assumes responsibility for the safety of the products in case of loss or damage during transportation, provided that you notify us within 24 hours.
Delivery time ranges from 6 to 12 business days, depending on the delivery area. The delivery time countdown starts from the day your order is paid in full.
Pickup from our company facilities / warehouses
If you choose pickup from our facilities, you must visit our company warehouses yourself in order to collect your order. In this case, the system does not charge you any shipping costs.
Pickup cannot be completed at any time without prior notification. We will inform you by phone or text message when your order is ready, so that you can come and collect it.
Important: In this case, you assume responsibility for the safety of the products after pickup. Our company bears no responsibility for any loss or damage that may occur during transportation by you.
Shipping with a transport company of your choice
If you wish your order to be shipped with a transport company of your choice, you must contact us and provide the details of the transport company to which you want us to deliver your order.
Important: In this case, our company bears no responsibility for any loss or damage that may occur during transportation. Full responsibility is assumed by you and the transport company you selected.